Customer Feedback for Hallmark eCards

Knowledge Base

  1. Address Book 

    1. How to delete a contact from your Address Book
    2. Missing past eCards and address book data
    3. Will my recipients be added to my Address Book?
    4. Where are my reminders?
  2. eCard Receiving 

    1. How do I view the ecard I received?
    2. Why am I receiving multiple ecards?
    3. Why wasn't my ecard received?
    4. Can I view an ecard I sent to someone else?
    5. The URL in my ecard notification took me to a website that was not
  3. eCard Sending 

    1. How do I know if my eCard was sent?
    2. Future dated ecards.
    3. How to Post an eCard to Facebook
    4. Can I cancel or delete an eCard?
    5. Why hasn't my ecard been viewed?
  4. General Info 

    1. What are the benefits to having an ecard subscription?
    2. Help for orders
    3. Why doesn't Hallmark eCards have a Phone Number?
    4. Feeln Offer
    5. Customer service for Website
  5. Gift Wish Certificate 

    1. Gift Wish is now available
  6. Login 

    1. Can I use my (My Hallmark, Hallmark) password on eCards?
    2. Login button isn't highlighted or not way to log in
    3. How do I change my password?
    4. Invalid Key on forgot password
    5. Having trouble resetting my password
  7. Sharing 

    1. Facebook sharing not working
  8. Subscription 

    1. Cannot Send eCards - Asked to Pay
    2. Auto Bill
    3. My account is through iTunes, how do I manage it?
    4. New Pricing Options
    5. Why We Charge for eCards
  9. All articles 

    1. Is Hallmark sending spam ecards?
    2. Can my computer receive a virus from your ecards?
    3. When are future dated ecards sent?
    4. Can I download or print my ecard?
    5. How do I view the ecard I received?
    83 articles 

Feedback and Knowledge Base