Customer Feedback for Hallmark eCards

Knowledge Base

  1. Address Book 

    1. How to delete contacts from your Address Book
    2. Missing past eCards and address book data
    3. How do I import a CSV file of Contacts?
    4. Will my recipients be added to my Address Book?
    5. Where are my reminders?
  2. eCard Browsing 

    1. How to filter eCards by Collection and Occasion.
  3. eCard Receiving 

    1. How do I view the ecard I received?
    2. Why am I receiving multiple ecards?
    3. Why wasn't my ecard received?
    4. The URL in my ecard notification took me to a website that was not
    5. How can I get my ecard to go to an AOL or Yahoo account that won’t take it?
  4. eCard Sending 

    1. How do I make my message look handwritten?
    2. Future dated ecards.
    3. How to Post an eCard to Facebook
    4. Why hasn't my ecard been viewed?
    5. Can I cancel or delete an eCard?
  5. General Info 

    1. What are the benefits to having an ecard subscription?
    2. Help for orders
    3. Why doesn't Hallmark eCards have a Phone Number?
    4. Feeln Offer
    5. Customer service for Website
  6. Gift Wish Certificate 

    1. Gift Wish Explained
    2. Gift Wish is not available
  7. Login 

    1. Can I use my (My Hallmark, Hallmark) password on eCards?
    2. Login button isn't highlighted or not way to log in
    3. How do I change my password?
    4. Invalid Key on forgot password
    5. Having trouble resetting my password
  8. Sharing 

    1. Facebook sharing not working
  9. Subscription 

    1. How do I cancel my eCard subscription?
    2. Cannot Send eCards - Asked to Pay
    3. Auto Bill
    4. My account is through iTunes, how do I manage it?
    5. New Pricing Options
  10. All articles 

    1. Is Hallmark sending spam ecards?
    2. Can my computer receive a virus from your ecards?
    3. When are future dated ecards sent?
    4. Can I download or print my ecard?
    5. How do I view the ecard I received?
    87 articles 

Feedback and Knowledge Base