Customer service for Hallmark.com Website

Email:
Send us an email by clicking the Email Us or Ask a Question button above.

When sending us an email, your email address and name will be stored as you have entered it and will be case sensitive.  The next time  you visit us with a question, please enter your email address in the same format. We will try to respond to emails within 24 hours.

Chat:
Request a real-time Chat with one of our agents by clicking the following link.

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Phone:

1-800-HALLMARK (1-800-425-5627)

Mail:
Hallmark.com Customer Service
P.O. Box 419034
Mail Drop 216
Kansas City, Missouri 64141

Hours of Operation Central Time:
8:00 a.m. - 7:00 p.m. Monday - Friday
Closed Saturday

Closed Sunday 

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