Why doesn't Hallmark eCards have a Phone Number?

We are committed to responding to you as quickly and efficiently as possible. When you send us your issue through our website, we automatically categorize it and send it to the relevant customer service rep. We are working hard and working smart to give you the best customer service, and although this flies in the face of what many people believe, but we are able to respond quicker and better over email and chat than we can over the phone. Thanks for your continued support.  

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