Can I cancel or delete an eCard?

Individual eCard orders may only be cancelled if the delivery date selected is in the future. eCards ordered for same-day delivery are sent immediately and cannot be cancelled. It is not possible to cancel an eCard that has been delivered or viewed.

To cancel an eCard scheduled for future delivery:

  1. Sign in to your account.
  2. Click My Account to reveal the menu of options.
  3. Select 'Sent Ecards'  from the list. 
  4. Click on the eCard you wish to cancel.
  5. Click on the "Cancel eCard Send" button in the lower left.

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