Gift Wish certificate orders that have been scheduled for delivery at a future date can be canceled. You may still see an initial authorization on your credit card statement that was processed the day you placed the order, but once a future-dated Gift Wish certificate order is canceled, the charge will not be applied to your account.
To cancel an ecard with a Gift Wish certificate scheduled for delivery at a future date:
- Sign in to your Hallmarkecards.com account.
- Click on your name in the upper right corner to reveal the menu of options.
- Select Sent eCards from the list.
- Click on the eCard you wish to cancel.
- Click on the "Cancel eCard Send" button under the eCard link.
Note: You cannot cancel an eCard that has already been delivered or viewed.