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Bromy

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  • What does Hardbounce/Softbounce/Unknown status mean?

    When sending a Hallmark eCard, it could fall into a few different states. Our goal is to get everything in the Delivered status. Of course, nothing is ever that easy because each recipient may have...

  • How do I reset my password?

    Having trouble accessing your account? Here are a few things to keep in mind when resetting your password: Passwords must be at least 8 characters; a maximum of 128 is allowed. Passwords cannot co...

  • How do I view my Favorite eCards?

    To view your saved/favorite eCards Login to www.hallmarkecards.com,  Click My Account and a menu will show up.   Click 'Favorites' from that menu, it will take you to your favorites.  Saved Favor...

  • What time are Future Dated eCards sent?

    Future dated eCards are scheduled to be sent at 12:01 a.m. Pacific Standard Time on the date you selected. Significantly increased site traffic due to major holidays may also slow down the delivery...

  • How do I cancel my eCard subscription?

    In order to cancel your subscription auto-bill or view your subscription details, please follow the steps below. Click 'Login' at the top right corner of the page. Click 'My Account'. In the drop-...

  • Sending an eCard via Facebook

    Posting directly to Facebook is very simple. Be sure you're logged into your account with an active Hallmark eCard subscription, otherwise, the 'Share on Facebook' button will not be visible. Once ...

  • How do I add a Hallmark Sentiment to my eCard?

    The Hallmark Sentiment Library is available for you when personalizing your eCard. Click Add a Hallmark Sentiment and you can search for things like "love", "birthday", or "anniversary" and see the...

  • How do I send an eCard later (Future Date)?

    Future dating an eCard is simple! Once you've personalized an eCard and click the 'Address and Send' button you will be asked if you'd like to send your eCard 'Now' or 'Later'. When personalizing a...

  • What is an Auto-Bill?

    Your Hallmark eCard subscription started when you first registered and successfully sent an eCard. Your subscription is automatically billed (auto-bill) on the renewal date for the subscription tha...

  • How do I send an eCard back to the sender?

    In order to reply to a Hallmark eCard that has been received, please follow the steps below. Click the Pick Up My eCard button in the email labeled "...Sent You A Hallmark eCard" Click View eCard ...